Mitera’s Pot brings the warmth and love of home to every meal with our organic, premium-quality spice blends.
About Mitera’s Pot
Our Vision & Strategy
What is Mitera’s Pot?
Mitera’s Pot is a food business offering delicious, home-cooked meals made with love and care. We specialize in Pepper Soup Spice, Stew Spice & Soup Spice
What does the name “Mitera’s Pot” mean?
“Mitera” means mother, symbolizing warmth, nourishment, and the homely taste in every dish we serve.
Ordering
About Orders
How can I place an order?
You can place an order by visiting our website, calling, WhatsApp, or social media handles,
Do I need to pre-order?
Yes, pre-orders are encouraged, but same-day orders may be available depending on stock.
What are your operating hours?
We are open from 8:00am to 6:30pm on Mondays to Saturdays.
Do you accept bulk or party orders?
Yes, we specialize in catering for events. Please contact us for custom menus and pricing.
PEPPERSOUP SPICE
Delivery
Do you offer delivery services?
At Mitera’s Pot, we strive to deliver your orders promptly and ensure your spices reach you in perfect condition. Please read our shipping policy for more information on delivery options, timelines, and charges.
Can I pick up my order instead?
Absolutely! Pickups are available at Zone 5, 55 Accra St, Wuse, Abuja 900110, Federal Capital Territory. Please confirm your order and pick-up time with us.
PEPPERSOUP SPICE
Menu and Customization
What’s on your menu?
Our menu includes Pepper Soup Spice, Soup Spice and Stew Spice. Check out the full menu on our website, WhatsApp, or give us a call.
Do you cater to dietary restrictions?
Yes, we offer options for various dietary needs, such as [e.g., vegetarian, vegan, gluten-free]. Let us know your preferences when placing an order.
Can I customize my meal?
Yes, we can adjust certain dishes to your taste. Contact us for specific customization requests.
Feedback and Support
Payments
What if I’m not satisfied with my order?
Customer satisfaction is our priority. Please contact us immediately with any concerns, and we will do our best to resolve them.
How can I leave feedback or make suggestions?
We’d love to hear from you! Share your feedback via WhatsApp: 0803 859 3055, email: info@miteraspot.com, or social media: @miteraspotspice
PEPPERSOUP SPICE
Payments
What payment methods do you accept?
We accept bank transfer, cash on delivery, online payment [Paystack and Paypal]
Do you require a deposit for orders?
Yes, for large or custom orders, a deposit is required.
We Deliver Nationwide and Beyond
🌿 About Mitera’s Pot
1. What is Mitera’s Pot?
Mitera’s Pot is an Abuja-based brand offering organic, premium-quality spice blends—Soup, Stew, and Pepper Soup—crafted from 100% natural ingredients sourced from local Nigerian farmers. Inspired by the nurturing care of mothers, “Mitera” (meaning “mother” in Greek) reflects our dedication to health, flavor, and sustainability.
2. What makes your spices different?
Our blends are free from artificial additives, preservatives, or MSG. We focus on delivering authentic Nigerian flavors while promoting wholesome cooking and celebrating the essence of home.
3. Where are your spices made?
All our spices are produced in Abuja, Nigeria, using locally sourced ingredients to ensure freshness and support local farmers.
🛒 Ordering & Delivery
4. How can I place an order?
You can order directly through our website at miteraspot.com, visit our store at 55 Accra Street, Zone 5, Wuse, Abuja, or contact us via WhatsApp at +234 803 859 3055.miteraspot.com
5. Do you offer delivery services?
Yes, we deliver nationwide within Nigeria and offer international shipping. Delivery times vary based on location.
6. Can I pick up my order?
Absolutely! Pickups are available at our Abuja location. Please confirm your order and pick-up time with us in advance.
💳 Payments & Pricing
7. What payment methods do you accept?
We accept bank transfers, cash on delivery, and online payments through Paystack and PayPal.
8. Do you offer bulk or wholesale pricing?
Yes, we provide bulk discounts for resellers, restaurants, and event planners. Contact us directly for more information.miteraspot.com
🧂 Products & Customization
9. Can I customize spice blends to suit my taste?
Yes! You can request mild, medium, or hot versions, or suggest preferred spice combinations when ordering.
10. What is the shelf life of your spices?
Our spices are organic and last up to 12–18 months if stored in a cool, dry place.
11. Are your spices NAFDAC approved?
Yes, all Mitera’s Pot products comply with local food safety regulations and are NAFDAC certified.
📦 Shipping & Returns
12. How long does delivery take?
Delivery within Abuja is same-day or next-day. Nationwide delivery usually takes 2–5 working days.
13. Can I track my order?
Yes, you’ll receive a tracking number once your order is dispatched.
14. What if I receive a wrong or damaged item?
Please contact support within 24 hours with photos, and we’ll resolve it via a refund, replacement, or credit.
🤝 Partnerships & Wholesale
15. Do you offer partnership opportunities?
Yes, we welcome partnerships with distributors and retailers. Visit our website to apply or contact us directly.
16. Are there any loyalty programs or discounts available?
We offer loyalty programs and periodic discounts to our valued customers. Subscribe to our newsletter or follow us on social media to stay updated.
📞 Contact & Support
17. How can I contact customer support?
You can reach our customer support team via email at info@miteraspot.com or by calling our hotline at +234 803 859 3055.
18. How do I stay updated with new products and promotions?
Follow us on our social media platforms and subscribe to our newsletter to receive the latest updates on new products and special promotions.
If you need further assistance or have additional questions, feel free to reach out to us through any of the contact methods listed above.