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Frequently Asked Questions

Mitera’s Pot brings the warmth and love of home to every meal with our organic, premium-quality spice blends.

MITERA'S POT
About Mitera's Pot

Our Vision & Strategy

What is Mitera's Pot?

Mitera's Pot is a food business offering delicious, home-cooked meals made with love and care. We specialize in Pepper Soup Spice, Stew Spice & Soup Spice

What does the name “Mitera’s Pot” mean?

“Mitera” means mother, symbolizing warmth, nourishment, and the homely taste in every dish we serve.
Ordering

About Orders

How can I place an order?

You can place an order by visiting our website, calling, WhatsApp, or social media handles,

Do I need to pre-order?

Yes, pre-orders are encouraged, but same-day orders may be available depending on stock.

What are your operating hours?

We are open from 8:00am to 6:30pm on Mondays to Saturdays.

Do you accept bulk or party orders?

Yes, we specialize in catering for events. Please contact us for custom menus and pricing.
PEPPERSOUP SPICE

Delivery

Do you offer delivery services?

At Mitera’s Pot, we strive to deliver your orders promptly and ensure your spices reach you in perfect condition. Please read our shipping policy for more information on delivery options, timelines, and charges.


Can I pick up my order instead?

Absolutely! Pickups are available at Zone 5, 55 Accra St, Wuse, Abuja 900110, Federal Capital Territory. Please confirm your order and pick-up time with us.
PEPPERSOUP SPICE

Menu and Customization

What’s on your menu?

Our menu includes Pepper Soup Spice, Soup Spice and Stew Spice. Check out the full menu on our website, WhatsApp, or give us a call.

Do you cater to dietary restrictions?

Yes, we offer options for various dietary needs, such as [e.g., vegetarian, vegan, gluten-free]. Let us know your preferences when placing an order.

Can I customize my meal?

Yes, we can adjust certain dishes to your taste. Contact us for specific customization requests.
Feedback and Support

Payments

What if I’m not satisfied with my order?

Customer satisfaction is our priority. Please contact us immediately with any concerns, and we will do our best to resolve them.

How can I leave feedback or make suggestions?

We’d love to hear from you! Share your feedback via WhatsApp: 0803 859 3055, email: info@miteraspot.com, or social media: @miteraspotspice
PEPPERSOUP SPICE

Payments

What payment methods do you accept?

We accept bank transfer, cash on delivery, online payment [Paystack and Paypal]

Do you require a deposit for orders?

Yes, for large or custom orders, a deposit is required.

We Deliver Nationwide and Beyond

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